Frequently Asked Questions

What does “Behavioral Health” mean?

Behavioral Health means helping children build skills they may not have learned yet. It does not mean something is wrong with your child.

Is this therapy or tutoring?

This is Behavioral Health care. Services may include counseling, skills training, and care coordination. We are not a tutoring or school-based program.

Do you accept Medicaid?

Yes. We accept Texas Medicaid plans. If you’re unsure about your child’s specific plan, call us and we’ll help verify eligibility.

Who do you serve?

We serve children, teens, and families in Fort Worth and surrounding areas who need community-based Behavioral Health support.

How does the intake process work?

You contact our office, we verify Medicaid eligibility, an intake call is scheduled, and services are assigned based on need and availability.

What services do you provide?

We provide community-based Behavioral Health services, including counseling, skills training, care coordination, and family support. Services are based on each child’s needs and Medicaid eligibility.

How much time will services take each week?

Service time varies based on your child’s needs and clinical assessment. Some children receive one to two hours per week, while others may receive more. This is reviewed regularly.

What ages do you serve?

We serve children and adolescents. Eligibility depends on the service and Medicaid plan. Our team will help determine this during intake.

Do I need a referral?

No referral is required. Families can contact us directly to get started.

Is there a waitlist?

No. We are currently accepting new families. Availability is discussed during the intake call.

How can families find Texas Care Stop 6?

Families can find Texas Care Stop 6 by contacting us directly, through community partners, searching online, or by calling 211 Texas.

How do I get started?

Call us at (817) 900-3385 or visit stop6.texascarecenter.com to request an intake.

Where do services take place?

Services are provided where your child is most comfortable — we come to you in your home, your child’s school, or another approved community location.

How long does it take to get started?

Most families can begin services shortly after intake and eligibility confirmation. Timelines vary by availability and service type.

What happens after I contact Texas Care Stop 6?

Our team will guide you through eligibility, intake, and next steps. You’ll always know what’s happening and what comes next.

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